Provide More Choice Stuff Animals For Everyone

Let every hug be meaningful, making stuffed animals not just toys, but havens of emotion accompanying each person through their growth and warm moments.

Terms & Conditions

This website is operated by SUBSEQUENT TRADINGG LIMITED, a company registered in Hong Kong. Throughout the site, the terms “we”, “us” and “our” refer to SUBSEQUENT TRADINGG LIMITED. By accessing or purchasing from this website, you (the “Customer”) agree to be bound by the following terms and conditions (the “Terms”). These Terms apply to all users of the site, including browsers, vendors, customers, and merchants. Please read these Terms carefully before accessing or using our website. If you do not agree to all the Terms, you may not access the website or use any services. These Terms are subject to change, and it is the Customer’s responsibility to check for updates. Continued use of the site following changes constitutes acceptance of the new Terms.


SECTION 1 – GENERAL SHOPPING TERMS

By agreeing to these Terms, you affirm that you are at least the age of majority in your country or place of residence or have given consent for your minor dependents to use the site. You may not use our products for unlawful purposes or violate any applicable local, regional, or international laws in your use of the Service. Prohibited activities include transmitting viruses, malware, or destructive code. Any violation of these Terms may result in the termination of your access to our services.


SECTION 2 – ACCOUNT INFORMATION AND BILLING

You agree to provide accurate, complete, and up-to-date account and purchase information for all transactions made on our website. This includes maintaining current billing, shipping, and contact details to ensure timely processing of your orders. We reserve the right to cancel or refuse any order for any reason, including suspected fraudulent, unauthorized, or illegal activity. Any changes to orders will be communicated to the Customer using the contact information provided at checkout.


SECTION 3 – PRODUCTS AND PRICING

Products are subject to availability. We reserve the right to discontinue any product at any time. Product descriptions, images, and pricing are subject to change without notice. We make every effort to display product details accurately, but we cannot guarantee that your device’s screen will accurately reflect product colours. All prices are listed in U.S. dollars unless otherwise stated. We reserve the right to adjust prices and promotions without notice.


SECTION 4 – ORDER ACCEPTANCE AND PAYMENT

Placing an order on our website constitutes an offer to purchase. Orders are subject to our acceptance, and we reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity. Accepted payment methods include major credit cards, debit cards, and other options listed at checkout. Payment must be received before an order is processed and shipped.


SECTION 5 – SHIPPING AND DELIVERY

Shipping times and delivery dates are estimates only. We are not responsible for delays caused by carriers, customs clearance, or unforeseen events. Risk of loss and title for products pass to the Customer upon delivery. Shipping rates and estimated delivery times will be calculated at checkout based on the Customer’s location and selected shipping method. We do not ship to P.O. boxes or certain restricted locations.


SECTION 6 – RETURNS AND REFUNDS

Returns are accepted within 30 days of receipt of the product, subject to our Return Policy. To be eligible for a return, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Certain products (e.g., clearance or final sale items) may not be eligible for return. Refunds are processed to the original payment method. Customers are responsible for return shipping costs unless the return is due to an error on our part.


SECTION 7 – WARRANTIES AND DISCLAIMERS

We provide our products “as is” and “as available” without any warranties or guarantees unless expressly stated. This includes implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by applicable law. We do not warrant that your use of the website will be uninterrupted, secure, or error-free.


SECTION 8 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, SUBSEQUENT TRADINGG LIMITED and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of or inability to use our website or products, including but not limited to loss of profits, data, or business opportunities.


SECTION 9 – INTELLECTUAL PROPERTY

All content on this site, including text, images, graphics, logos, designs, and software, is owned by or licensed to SUBSEQUENT TRADINGG LIMITED and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.


SECTION 10 – PRIVACY POLICY

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data. By using our website, you consent to such practices.


SECTION 11 – PROHIBITED ACTIVITIES

You are prohibited from using the site or its content for unlawful purposes, violating intellectual property rights, transmitting harmful code, spamming, or interfering with site security. Any such conduct may result in immediate termination of access and possible legal action.


SECTION 12 – THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites. Any interactions or transactions with third parties are solely between you and the third party.


SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless SUBSEQUENT TRADINGG LIMITED, its affiliates, directors, officers, employees, and agents from any claims, losses, or damages arising from your breach of these Terms, misuse of the website, or violation of applicable laws.


SECTION 14 – DISPUTE RESOLUTION

Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration conducted in Hong Kong, in accordance with the rules of the Hong Kong International Arbitration Centre (HKIAC). Each party shall bear its own costs unless otherwise determined by the arbitrator. You waive any right to participate in class actions or representative proceedings.


SECTION 15 – GOVERNING LAW

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles.


SECTION 16 – CHANGES TO TERMS AND CONDITIONS

We reserve the right to update, change, or replace any part of these Terms at our discretion. Changes will take effect immediately upon being posted on the website. Continued use of the site constitutes acceptance of those changes.


SECTION 17 – CONTACT INFORMATION

Questions regarding these Terms of Service may be submitted through the contact methods provided on this website.

Contact Information

Company: SUBSEQUENT TRADINGG LIMITED

Address: RM 1OD RI,10/F,KIN GA IND BUILDING,9 SAN ON STREET TUEN MUN HONG KONG

E-mail:  info@quantumglade.com